The Watercooler is PrideStaff’s blog covering trends and tips for successfully managing issues in the workplace, such as: retention, employee engagement, and interviewing.

Recent Articles

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Job interviews can give any candidate anxiety, but particularly now when the economy is struggling, and you may have more riding on this opportunity. There’s nothing like the sinking feeling you can get when you realize your face-to-face, video, or phone interview is faltering. Instead of giving up, we have some tips that can help… Read more »

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Here’s a controversial idea for hiring teams: Hire first for soft skills. Following a job description to the letter without understanding or measuring the candidate’s ability to mesh with your corporate culture is a mistake. Why? Because the hard skills, such as specific computer languages, or job-related experiences, can be taught. Instead, consider screening for… Read more »

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It’s likely many companies out there are not on track to meet their goals. The COVID-19 pandemic created many additional hurdles for companies of all sizes. As we near the fourth quarter, companies have made unprecedented changes to cope, and sometimes survive, the coronavirus.   This crisis has made many of us revise and then revise our corporate… Read more »

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There is perhaps nothing more frustrating to a small business owner than an employee with a tardiness issue. Co-workers feel the burden of late employees, as well. The late employee can create production problems but also real friction between employees. It’s a burden for everyone—except, it seems, for the chronically late worker.  Occasional lateness happens. It’s sometimes… Read more »

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Companies should take steps now to ensure the safety of workers and stop the spread of COVID-19. While some businesses are gradually returning to normal, the cases of illness have again begun to skyrocket. Here’s how organizations can take steps to keep their employees and customers safer as we enter the long hot summer of COVID-19.  State… Read more »

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Assuming you live through it, a crisis can teach you lessons to apply to your life in the future. We think most of us agree that a global pandemic meets the criteria for a crisis. We’re establishing some new normal culturally, and changing how we work and live. But what can we learn from the… Read more »

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The Kaiser Family Foundation reports that nearly one-half of Americans say they have been negatively affected by the COVID-19 quarantine. In addition to the worry of potential infection, there is the added stress of finances and isolation, which have left many of us reeling from the effects of the global pandemic. There are resources available to help… Read more »

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  The coronavirus has put pressure on everyone. Customer service representatives are bearing a lot of the burden of this pressure, handing the brunt of worried people during an unprecedented time of crisis. During these challenging days, companies must continue to keep up with customer service. This article will help you continue to communicate well with customers… Read more »