At least that’s what our clients and field associates say. How do we know? By analyzing our Net Promoter Score. PrideStaff earned an extraordinarily high level of satisfaction – and loyalty from our clients and field associates, each of whom are asked three times per year, “Would you recommend PrideStaff to a friend?”
An independent company takes the measurements, rated on a scale of 1-10:
- 9-10 are considered promoters (love and recommend the company; will promote it)
- 7-8 are considered passives (don’t care; no loyalty to the product or company)
- 0-6 are detractors (dislike the company and product; will actively tell others to avoid because of bad experience)
The Net Promoter Score (NPS) is determined by subtracting the percentage of detractors from the percentage of promoters. In the staffing industry, the average score is 17%. PrideStaff’s score was 73%.
Seventy-three. That’s more than four times the industry average. So yes. Our clients and field associates would recommend us to their colleagues.
The NPS measures loyalty and satisfaction, but it is not PrideStaff Thousand Oaks only measure of success. Most recently we earned the 2014 Best of Staffing Diamond Award, presented by CareerBuilder and Inavero. The Diamond Award is given for achieving five consecutive years of Best in Staffing Awards. Fewer than 1% of all 17,000 staffing firms in the USA earned the 2014 Best of Staffing Diamond Award.
For employers, this means better candidates for you to choose from, more highly motivated candidates, and a greater ROI (return on investment). For candidates, this means a higher success rate with placements, and fewer turnovers. And for both groups, it means better productivity, higher quality placements and business and career success.
At PrideStaff, we take our name seriously: We are proud of the services we provide for you, and we will continue to do so in order to continue earning your loyalty. PrideStaff is a staffing agency that holds itself to the highest standards, and we know our clients and candidates do as well. For more information on our quality services, reach out to our experienced staffing experts today!